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Many of the agencies an injured worker deals with fall within the Department of Industrial Relations. An organizational chart shows the structure. For the most-recently posted list of DWC executives, click here.

For the entire executive branch, click here.

Label Item Links Comments
DWC Division of Workers' Compensation "monitors the administration of workers' compensation claims, and provides administrative and judicial services to assist in resolving disputes that arise in connection with claims for workers' compensation benefits.

DWC's mission is to minimize the adverse impact of work-related injuries on California employees and employers."

The right to write rules and regulations: Labor Code §5307.3

Current Forums: check for latest rule-making efforts

Proposed rulemaking chart and archives


LC §5307.3

DWC Forums

Rulemaking chart
DWC website is huge and often mysterious. Hard-to-find links are listed throughout the A-Z Index.
Carve-out Carve-out programs

DEU Disability Evaluation Unit DEU  
Employment Development Department (for State Disability Insurance,  Unemployment Insurance, and Paid Family Leave (PFL) EDD  
Cal/OSHA Cal/OSHA home page

Cal/OSHA search page & Table of Contents for regs

Another way to search Ca/OSHA regs

Search Engine

Another way to search
Medical Unit Medical Unit Medical Unit Runs the QME system
CHSWC Commission on Health and Safety and Workers' Compensation (CHSWC) CHSWC Known as "Cheese Whiz"
Uninsured Employers & Subsequent Injuries Uninsured Employers Benefits Trust Fund (UEBTF) & Subsequent Injuries Benefits Trust Fund (SIBTF) UEBTF & SIBTF   
WCAB Workers' Compensation Appeals Board WCAB
Audit Unit "The Audit Unit audits insurance companies, self-insured employers, and third-party administrators to ensure that they have met their obligations under the Labor Code and the administrative director's regulations. By assessing penalties and ordering that unpaid compensation be paid, this unit ensures that proper benefits are delivered accurately and in a timely manner."

DWC Audit Unit and SB 863: handout from DWC 20th annual educational conference 2/13

Audit Unit

Audit Regs

Complaint Form

How to File Complaint

Audit Unit & SB 863


Information and Assistance Unit "In each district office of the division, the administrative director shall appoint an information and assistance officer....[who] shall be responsible for the performance of the following duties:
   (1) Providing continuing information concerning rights, benefits, and obligations under workers' compensation laws to injured workers,
employers, lien claimants, and other interested parties.
   (2) Upon request by the injured worker, assisting in the prompt resolution of misunderstanding, disputes, and controversies arising out of claims for compensation, without formal proceedings, in order
that full and timely compensation benefits shall be furnished. In performing this duty, information and assistance officers shall not be responsible for reviewing applications for adjudication or declarations of readiness to proceed. This function shall be
performed by workers' compensation judges. This function may also be performed by settlement conference referees upon delegation by the appeals board....." See Labor Code §139.6
I & A Unit See WC Glossary; note that the I&A maintains a list of attorneys who practice at the local Board office.
Practice Tips Cultivate a list of direct phone numbers and email addresses. Calling the main number is often an exercise in futility. Bend over backwards to "make nice," even if you are reeking with rage.     
Magazine Articles

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